FIAC’s Technical Assistance Outfit engages in the following activities:

• Direct delivery of technical assistance services, including training, consulting, on-the job-training, etc., to MFIs;
• Development and introduction of best-practice training and consulting tools (in cooperation with the Research and Innovation Department);
• Intensive training of trainers and consultants to ensure broad circulation of materials throughout Africa at affordable cost for MFIs; and
• Delivery of technical services to large scale audiences through FIAC networking events, including conferences and workshops.

FIAC technical assistance is bespoke to the needs of each client often based on the detailed findings of MIR ratings. FIAC incorporates follow-on, coaching, mentoring and practical hands-on training with its formal training deliveries, to assist with implementation of new skills and ideas. FIAC consulting is aligned with building sustainable client skills and abilities, rather than performing work on their behalf and leaving the institutional soft skills unaffected.